Living allowance for Ukrainian refugees

Are you a refugee and staying in a shelter in Utrecht? And do you not have a paid job and do not receive any Dutch benefits? We can help you with living allowance.

On this page:

Report changes

Do you receive shelter or a living allowance in Utrecht? Or do you receive both? You are required to report changes to us immediately. For example, if you or someone in your family starts work or moves away.

Find out what changes you need to report

Report changes

Conditions for getting living allowance

You can receive living allowance if:

  • You fled Ukraine, and
  • You (and your partner) do not have a paid job and do not receive any Dutch benefits, and
  • You stay in a municipal or private shelter in the Municipality of Utrecht, and
  • You fall under the Temporary Protection Directive (RTB), and
  • You are registered in the Municipality's Personal Records Database (BRP). Or: you have already made your appointment for registration.

Arrange as soon as possible

  • Your proof of residency (IND-sticker in passport or on paper, or a pass).
  • Your registration in the Municipality's BRP.
  • A Dutch bank account. For all adults (18+), except (marriage) partners. If you don't have one, please open an account. Is it not possible to open one quickly? You will receive a temporary BNG debit card for a maximum of 3 months.

What should I bring to the appointment?

You and the other members of your family or group must bring:

  • A valid identification document.
  • Your proof of residency (IND-sticker).
  • Proof about your shelter (unless you live in a municipal shelter):
  • A Dutch bank card or a document with your IBAN and name. For all adults, except (marriage) partners.
    • Do you not have a Dutch bank account yet? Then you will receive a BNG debit card (only in Dutch). We will pay your living allowance for a maximum of 3 months via this card.

Making an appointment

You can make an appointment if:

  • You want to apply for living allowance and meet the requirements.
  • You already receive or have applied for living allowance, but you have further questions. For example about returning to Ukraine, temporarily leaving the shelter, or financial issues.
  • You have a paid job or receive benefits, but you are unable to make ends meet. For example, because you earn less than the amount of living allowance you would receive.

The appointments will take place at the Municipal Office (Stadsplateau 1). 

E-mail to make an appointment: leefgeldoekraine@utrecht.nl

What are the monthly amounts per person?

Adults and children receive a living allowance every month. The living allowance consists of:

  • Money for clothing and personal expenses
  • Money for food and drink. Small families receive a higher amount per person than larger families.
  • Extra allowance for refugees living with a host family. You can use the extra amount to contribute to the expenses of your host family.  This is not mandatory.

Below you can read the amounts for clothing, food and drink and the extra allowance. These amounts depend on your age and family size. The amount depends on your age, whether you live with a host family or in a municipal shelter, and family size. The amounts are listed in the table below. 

Living allowance: monthly amounts per person

 

Situation

 AgeMeals  Clothing and
other personal
expenses
Extra amount
in case of guest
household

1 or 2 family members

 

 

18+ or
18- and unaccompanied

 

€ 252,18€ 62,66 € 77,16
1 or 2 family members 18-€ 214,29€ 62,66 € 77,16
3 family members 18+€ 189,13€ 62,66 € 77,16
3 family members 18- € 210,05€ 62,66 € 77,16
4 or more family members 18+€ 178,53€ 62,66 € 77,16
4 or more family members 18-€ 157,61€ 62,66 € 77,16

Do you need long-term care? And are you staying in a clinic or hospital and is this your address in the Personal Records Database (BRP)? If so, you will receive living allowance for clothing and personal expenses (€ 62,66 per month).

No living allowance with work or benefits

Are you 18 years or older and going to work? You are required to inform us of this using the Notify change form (Verandering doorgeven). You will then no longer be entitled to living allowance. The living allowance for your entire family will stop from the first day of the following month. Are you receiving a Dutch benefit? For example, an unemployment benefit or a benefit because you have been ill for a long time. Then you will also inform us about this and the same will apply. You will no longer be entitled to any living allowance. 

Investigating your income

You are obliged to always report changes in your situation to us immediately. We also investigate ourselves whether you are still entitled to living expenses. We do this, for example, by reviewing the information in a nationwide system. 

Personal contribution Ukrainian refugees

Do you live in the municipal shelter? And do you have a source of income? From January 2025 you are required to pay a personal contribution to stay in the municipal accommodation. This is to cover the costs for gas, water and electricity. 

More information about the personal contribution

Compensation of necessary expenses

Do you have necessary expenses that you are unable to pay? In some cases you can receive a compensation. 

How to apply for a compensation (Dutch only)

FAQ

National regulations about shelter and financial aid

We follow the national rules about shelter and financial aid as set by our government. Below you will find more information about these regulations.